Refund & Cancellation Policy

Effective Date: 01.6.2015

Thank you for choosing GST Suvidha Centre for your GST, taxation, and business compliance services. This Refund & Cancellation Policy outlines the guidelines for cancellation of services and eligibility for refunds for services purchased through www.gstsuvidhacentre.co.in.

1. Services Covered

This policy applies to all services purchased via our official website, including but not limited to:

  • Registration & Incorporation
  • Accounting
  • Tax Consultancy
  • Loan Consultancy
  • Business Consultation
  • Business Compliance Services

2. Cancellation Policy

  • Service Cancellation by Customer:
    Customers may request to cancel a service within 24 hours of placing the order, provided the service process has not been initiated by our team.
    Requests for cancellation must be sent via email to [email protected] or through our Support System along with your:

    • Full Name

    • Registered Email ID

    • Order/Transaction ID

    • Reason for Cancellation

  • Service Cancellation by GST Suvidha Centre:
    We reserve the right to cancel any service order under circumstances such as:

    • Unavailability of required documents/information.

    • Non-compliance with government regulations.

    • Incomplete or incorrect client data.

    • Any other unforeseen issues affecting service delivery.

    In such cases, customers will be notified via email or phone.

3. Refund Policy

Refunds will be considered as per the following guidelines:

  • Eligible Refunds:

    • If the service has not been initiated within 48 hours of payment confirmation.

    • In case of double payment or incorrect transaction amounts.

    • If a paid service is unavailable and the customer declines an alternative.

  • Non-Refundable Situations:

    • Once the service has been initiated or completed.

    • For any government fees, taxes, or third-party charges incurred.

    • If a refund request is raised after 3 days from payment date.

    • If cancellation is due to customer’s failure to provide complete or correct information.

4. Refund Process

  • Refund requests should be submitted via email to [email protected] or through our Support System with the required order details and reason.

  • Our accounts team will review your request within 5-7 working days.

  • If approved, refunds will be processed via the original mode of payment within 7-10 working days.

5. Contact Us

For any concerns or clarifications regarding this policy, please contact:

GST Suvidha Centre
Email: [email protected]
Phone: 07752-443566 / 9098618647 
Website: www.gstsuvidhacentre.co.in

Note:
GST Suvidha Centre reserves the right to modify this Refund & Cancellation Policy at any time without prior notice. Please review this policy periodically for updates.

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